EL PASO, Texas (KFOX14) — Drivers say they're sick of the bumpy ride through the west side these days with potholes popping up throughout the GO10 construction zone
KFOX14 obtained records from the state that show just how bad the road is and whose job it is to fix it.
"I think it's really bumpy and it's not good for our cars," said Cesar Medina of West El Paso.
The Texas Department of Transportation encourages drivers to submit pothole complaints and KFOX14 obtained that data.
From January until mid-April, more than half of the complaints came from the GO10 project.
"It's like being in the third world. There's no room. You can't drive," said Jan Brady of West El Paso.
Since last year, 19 El Paso drivers have filed claims with TxDOT for damage that potholes did to their cars.
TxDOT has denied all of claims, citing state law.
TxDOT said it’s the contractors' job to fix potholes in construction zones.
It's referred drivers to the contractors: Sundt Construction. They're also denying claims.
KFOX14 called Sundt on Friday, but got no response.
"They are there. You can't really avoid them without swerving," Medina said about the potholes.
TxDOT spokesperson Jennifer Wright said there are more potholes on the GO10 construction zone because TxDOT chose to make the shoulder another lane, rather than shut the freeway down to two lanes.
"The shoulders were not designed to handle excessive amounts of traffic, hence potholes," Wright said.
To avoid damaging your car, TXDOT suggests drivers should maintain a safe following distance so drivers can see potboles ahead and steer around them.
Drivers should also maintain a safe speed - hitting a pothole at 50 (the speed limit in GO10 construction zone) is much less damaging than hitting one at 70 or 75 mph.
TxDOT also says drivers should pay attention to driving and make sure they are not driving distracted by any other activity.
"I avoid it by taking Mesa," Brady said.
Right now, drivers who experience pothole damage won't have their wallets patched by TxDOT or Sundt, but drivers at least want the road repaired.
"Hurry up and fix it because it's been going on for a long time," Medina said.
TxDOT also pointed out that all reported potholes in the construction zone were repaired within a week.