Residents frustrated after El Paso Electric asks them to cut back after recent outages

El Paso Electric crews are working to replace a transformer at the Montwood substation after recent power outages have affected the area.

Hundreds of people in far east El Paso are fed up with El Paso Electric after multiple power outages and now having to cut back on their power usage.

Elizabeth Lopez said her house lost power twice in the past week.

"The bills keep going up higher each month because of the heat, but now we don't have the service we're paying for," Lopez said.

El Paso Electric said it wants customers in the affected area to conserve energy from 2 p.m. to 7 p.m. through the end of the week.

"That is outrageous because it's really hot during that time," Lopez said. "People are getting off from work and it's too hot."

The electric company's workers started replacing a transformer at the Montwood substation off of Montwood Drive and Rich Beem Boulevard on Tuesday. It may take at least a few more days for crews to finish the installation.

The most recent power outage was Wednesday afternoon in far east El Paso. A spokesperson for El Paso Electric said this one was not caused by the transformer, but instead from aluminum getting in some power lines.

Crews were able to restore power in about 40 minutes.

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