Drivers who fail to pay toll fees may face court time

EL PASO, Texas - Drivers who use the Cesar Chavez Express Toll Lanes and have not paid the fees may soon find themselves in court.

The Camino Real Regional Mobility Authority said they have begun legal proceeding in the El Paso Municipal Court system against vehicle owners using the toll lanes without paying.

Roughly 55 percent of drivers who use the toll lanes are sent toll bills under the Pay-By-Mail program. If the bill is not paid within 30 days, the tolls are converted to violations, and a notice will be issued.

If the violation goes unpaid, the registered owner of the vehicle can eventually be charged with a misdemeanor and face fines and fees that may amount to $250 through the El Paso Municipal Court process, officials said.

To avoid the court process, vehicle owners should contact the Municipal Services Bureau at 915-852-5131 to discuss payment options.

Drivers are reminded that they can use the toll lanes with a valid TollTag or through the Pay-By-Mail process.

Pay-By-Mail customers are not required to prepay or register. Anyone who does not have a TollTag account automatically becomes a Pay-By-Mail customer when they pass through the electronic toll plazas on the Express Toll Lanes. Equipment on the toll road takes a picture of the vehicle's license plate, and that information is used to identify the registered owner of the vehicle. A bill for the tolls is then sent to the registered owner's address.

Due to the administrative costs associated with identifying vehicle owners and distributing bills, Pay-By-Mail customers are charged a higher rate than TollTag customers and incur a $1.00 convenience charge per bill. Customers have 30 days to pay their bill either by mail, in person, over the phone or online at

A TollTag is an electronic sticker that mounts on the inside of a vehicle's windshield behind the rearview mirror. The sticker has a small transponder inside that communicates with an overhead antenna at toll facilities, allowing drivers to pay tolls electronically. The toll is deducted from a prepaid account that is set up ahead of time by the customer. TollTag customers receive a 50 percent discount over Pay-By-Mail rates on CRRMA toll facilities.

Opening or management of a TollTag can be done at
El Paso customers have access to the city's One-Stop Shop where they can open a TollTag account, add money to their account or pay a bill. The shop is located at 811 Texas Ave. It is opened Monday through Thursday from 7 a.m. to 6 p.m. and Friday from 8 a.m. to noon.